Your personal information is a trust you place in us. This page clearly explains how the data you provide to dragon4d is used, where it is stored, and how it is kept secure — so you can play with complete peace of mind.
Welcome to Dragon4D's Privacy Policy. This document explains how Dragon4D collects, uses, and protects your personal information — whether you're creating an account, using the platform, or getting in touch with our customer service.
Dragon4D believes privacy is a fundamental right. We only collect the information genuinely needed to operate the platform. Selling or commercializing your data is strictly against Dragon4D's principles.
This privacy policy works in conjunction with dragon4d's Terms and Conditions. Continuing to use the platform constitutes your agreement to this policy.
This dragon4d privacy policy is available in both Bengali and English. In the event of any interpretive discrepancy, the Bengali version shall be considered authoritative.
Dragon4D collects various types of information from different sources. Below is a detailed breakdown of what is collected and when.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity-Related | Name, date of birth, NID number | Registration & KYC |
| Contact Information | Phone number, email address | At Registration |
| Financial Information | BKash/Nagad number, transaction history | Deposits & Withdrawals |
| Usage-Related | Gaming history, login times, preferred games | On Platform |
| Device Information | IP address, browser type, device model | Automatically |
| Communication History | Support chat logs, email correspondence | In Support Services |
Dragon4D never stores your password, full bank account number, or card number. All payment processing takes place in a completely separate encrypted system.
Dragon4d uses your data only for specific, legitimate, and transparent purposes. No information is ever used beyond what is necessary.
Dragon4D never uses your information to sell products on behalf of other companies. Every use of your data stays within the purposes outlined above.
Dragon4D uses industry-leading technology to keep your data secure. Your information is stored on Dragon4D's protected servers, monitored around the clock, 24 hours a day.
Encryption: All data exchanged on the Dragon4D platform is protected by 256-bit SSL encryption — the same standard used by the world's leading financial institutions. Data at rest is also stored in encrypted form.
Access Control: Only dragon4d staff who require access can view your information — and every access is logged. All staff undergo regular security training.
Retention Period: Your data is retained for as long as your account remains active. After closure, dragon4d keeps certain information for a minimum of 5 years to meet legal obligations. Once that period ends, it is securely deleted.
Dragon4D's security infrastructure is audited at least once a year by independent third-party cybersecurity experts. A summary of each audit report is published on Dragon4D's transparency page.
Dragon4D never sells your personal information. However, limited data sharing with certain trusted third-party service providers is necessary for the platform to operate.
Dragon4D has separate data protection agreements in place with each of the above third parties. They are not permitted to use your information beyond what Dragon4D has authorised.
Dragon4d never sells or transfers your data to advertisers or marketing companies. This is a core policy with no exceptions.
Dragon4D uses cookies and similar tracking technologies on the platform. These help improve your browsing experience and make the platform faster and more convenient to use.
You can disable optional cookies through your browser settings. Please note that turning off certain cookies may affect the functionality of some Dragon4D features.
Dragon4d believes you should have full control over your own data. That is why we provide you with the following rights:
To exercise any of these rights, please contact Dragon4D's support team. We will endeavour to respond to your request within 30 days. For complex cases, an additional 30 days may be required — you will be informed in advance if this is the case.
Certain data may not be deletable before a specified period due to legal obligations. In such cases, Dragon4D will provide a detailed explanation.
Dragon4D is strictly for users aged 18 and above. If we become aware that anyone under 18 is using Dragon4D, their account will be closed immediately and all associated data will be deleted.
If you suspect that a minor in your household is using Dragon4D, please contact our support team immediately. Visit our Responsible Gaming page to learn more about Dragon4D's family protection measures.
A note for parents — please do not leave your device logged in to Dragon4D unattended. Keep your password out of reach of children. Dragon4D is committed to working alongside parents to prevent underage gaming.
Dragon4D may update this Privacy Policy as needed — changes may arise from shifts in legislation, adoption of new technology, or business growth.
For any significant changes, Dragon4D will notify you via SMS and email to your registered phone number at least 30 days before the changes take effect. Minor updates are applied to this page on a rolling basis — the date is always shown at the top.
Continuing to use dragon4d after any changes take effect will be considered your acceptance of the updated policy. If you have concerns about the new policy, contact dragon4d support — we are here to listen.
For any questions, requests, or complaints regarding your data privacy, contact Dragon4D directly. Our dedicated privacy team gives personal attention to every matter raised.
When submitting a request, use your registered phone number or email address to make identity verification easier and get a faster resolution. dragon4d takes all privacy concerns seriously.
As a dragon4d member, you have full control over your data.
You can request to see what personal data Dragon4D holds about you at any time — just reach out to our support team.
If any of your information is incorrect, you can request a correction. Dragon4D will update it upon verification.
You may request the deletion of any data that falls outside legal retention requirements.
You can request a machine-readable copy of your data — for your own use or to transfer to another service.
You may object to your data being used for marketing or any other purpose, and dragon4d will respond promptly.
Any consent given previously may be withdrawn at any time. This will not affect the validity of any processing carried out before the withdrawal.
Every layer of protection is designed to keep your trust intact.
Every activity on dragon4d is encrypted with 256-bit SSL — the same technology used by the world's leading banks.
Enable Two-Factor Authentication (2FA) on dragon4d to double your account security. You will receive an OTP on your phone at every login — keeping your account safe even if your password is compromised.
Dragon4d has a strict policy of never selling your data to advertisers or third parties. This is not just a promise — it is a contractual obligation.
Dragon4d's data security infrastructure is audited once a year by independent international cybersecurity experts. Any vulnerabilities identified during the audit are addressed immediately.
Your data stored on Dragon4D's servers is also encrypted at rest — ensuring maximum protection not just in transit, but in storage too.
Dragon4d's security system monitors your account for unusual activity around the clock. If a suspicious login is detected, an immediate alert is sent to you.
The two questions our members ask most.
Dragon4d's privacy policy gives your data the highest level of protection. Register, deposit via bKash, and get started with a 100% welcome bonus. Your data, your control.